2000 Mercury Grand Marquis

Common questions

EPA-Rated Configurations (1)

Complaints by Category

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls (8)

• STEERING · Campaign 15E082000 · Oct 6, 2015

  Defect: Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

  Consequence: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

  Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

• FUEL SYSTEM, GASOLINE · Campaign 06E056000 · Jun 23, 2006

  Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

  Consequence: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

  Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

• EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER · Campaign 00V200000 · Jul 20, 2000

  Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

  Consequence: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

  Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

• SEAT BELTS:FRONT:ANCHORAGE · Campaign 00V157002 · Jun 16, 2000

  Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

  Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

  Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

• SEAT BELTS:FRONT:ANCHORAGE · Campaign 00V157001 · Jun 16, 2000

  Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

  Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

  Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

• VISIBILITY:WINDSHIELD WIPER/WASHER · Campaign 00V138000 · May 19, 2000

  Defect: VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

  Consequence: THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

  Remedy: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

• SEAT BELTS:FRONT:RETRACTOR · Campaign 00V083000 · Mar 22, 2000

  Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

  Consequence: IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

  Remedy: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

• AIR BAGS:FRONTAL · Campaign 00V050000 · Feb 28, 2000

  Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

  Consequence: A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

  Remedy: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.