The Verdict
Worst problem area
Electrical
Electrical leads by volume: 53 of 129 complaints (41%) mention it. Complaints mentioning Driver Assistance & Speed Control include more reported injuries (3) than those mentioning any other identified area.
Complaints filed fell from 140 in 2022 to 129 in 2023.
At a glance
- NHTSA complaints
- 129
- Recall campaigns
- 6
- EPA fuel cost per year
- $750–$900
- Combined MPG
- 82–103
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2021 | 2022 | 2023 | 2024 | 2025 | vs. 2023 Small Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 750–950 | 750–950 | 750–900 | 700–900 | 700–900 | |
| Combined MPGe | 82–101 | 82–103 | 82–103 | 86–106 | 86–110 | |
| City / Highway MPGe | 88–108 / 75–94 | 88–110 / 75–96 | 90–110 / 77–96 | 90–111 / 81–100 | 90–115 / 81–104 | |
| CO₂ tailpipe (g/mi) | 0 | 0 | 0 | 0 | 0 | |
| Complaints filed | 353 | 140 | 129 | 49 | 14 | |
| Recalls issued | 13 | 9 | 6 | 5 | 7 | |
| Crash-involved complaints | 15 | 13 | 10 | 4 | 0 | |
| Fire-involved complaints | 1 | 0 | 1 | 0 | 0 | |
| Injuries reported | 9 | 3 | 5 | 1 | 0 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 7 | 5 | 5 | 4 | 4 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2023 Ford Mustang Mach-E have?
6 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2023 Ford Mustang Mach-E?
Electrical: 53 of 129 NHTSA complaints (41%) mention it.
What gas mileage does the 2023 Ford Mustang Mach-E get?
EPA rates it 82–103 MPGe combined.
How much does it cost to fuel a 2023 Ford Mustang Mach-E?
EPA estimates $750–$900 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (8)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 99 MPGe | 86 MPGe | 93 MPGe | $800 | 0 g/mi |
| Configuration 2 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 97 MPGe | 85 MPGe | 92 MPGe | $850 | 0 g/mi |
| Configuration 3 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 105 MPGe | 91 MPGe | 98 MPGe | $750 (low) | 0 g/mi |
| Configuration 4 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 90 MPGe (low) | 77 MPGe (low) | 84 MPGe | $900 (high) | 0 g/mi |
| Configuration 5 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 90 MPGe (low) | 77 MPGe (low) | 82 MPGe (low) | $900 (high) | 0 g/mi |
| Configuration 6 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Sport Utility Vehicle 2WD | 110 MPGe (high) | 96 MPGe (high) | 103 MPGe (high) | $750 (low) | 0 g/mi |
| Configuration 7 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Sport Utility Vehicle 2WD | 105 MPGe | 92 MPGe | 99 MPGe | $750 (low) | 0 g/mi |
| Configuration 8 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Sport Utility Vehicle 2WD | 107 MPGe | 95 MPGe | 101 MPGe | $750 (low) | 0 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 8 | 1 | 0 | 0 | 0 |
| Transmission & Drivetrain | 24 | 0 | 0 | 0 | 0 |
| Fuel System | 12 | 1 | 0 | 0 | 0 |
| Electrical | 53 | 0 | 1 | 0 | 0 |
| Brakes | 24 | 2 | 0 | 1 | 0 |
| Steering | 7 | 2 | 0 | 2 | 0 |
| Suspension, Wheels & Tires | 1 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 7 | 2 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 39 | 8 | 0 | 3 | 0 |
| Body, Seats & Latches | 11 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 3 | 0 | 0 | 0 | 0 |
| Other | 27 | 3 | 0 | 2 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (6)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
- Consequence
- An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
- Remedy
- Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
STRUCTURE:EXTERIOR TRIM
- Defect
- Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
- Consequence
- Detached trim pieces can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
- Consequence
- Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
- Remedy
- Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
- Consequence
- The inability to enter or exit the vehicle in an emergency increases the risk of injury.
- Remedy
- Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
BACK OVER PREVENTION:SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
- Consequence
- A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Defect
- Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
- Consequence
- Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.