The Verdict
Worst problem area
Electrical
Electrical leads by volume: 156 of 353 complaints (44%) mention it. Complaints mentioning Driver Assistance & Speed Control include more reported injuries (7) than those mentioning any other identified area.
At a glance
- NHTSA complaints
- 353
- Recall campaigns
- 13
- EPA fuel cost per year
- $750–$950
- Combined MPG
- 82–101
Complaints by model year
Where owners report problems
Cost, Fuel Economy & Complaint History
| Category | 2021 | 2022 | 2023 | vs. 2021 electric vehicles |
|---|---|---|---|---|
| Annual fuel cost ($) | 750–950 | 750–950 | 750–900 | |
| Combined MPGe | 82–101 | 82–103 | 82–103 | |
| City / Highway MPGe | 88–108 / 75–94 | 88–110 / 75–96 | 90–110 / 77–96 | |
| CO₂ tailpipe (g/mi) | 0 | 0 | 0 | |
| Complaints filed | 353 | 140 | 129 | |
| Recalls issued | 13 | 9 | 6 | |
| Crash-involved complaints | 15 | 13 | 10 | |
| Fire-involved complaints | 1 | 0 | 1 | |
| Injuries reported | 9 | 3 | 5 | |
| Deaths reported | 0 | 0 | 0 | |
| Configurations compared | 7 | 5 | 5 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2021 Ford Mustang Mach-E have?
13 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2021 Ford Mustang Mach-E?
Electrical: 156 of 353 NHTSA complaints (44%) mention it.
What gas mileage does the 2021 Ford Mustang Mach-E get?
EPA rates it 82–101 MPGe combined across 7 configurations.
How much does it cost to fuel a 2021 Ford Mustang Mach-E?
EPA estimates $750–$950 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (7)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Station Wagons | 100 MPGe | 86 MPGe | 93 MPGe | $800 | 0 g/mi |
| Configuration 2 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Station Wagons | 96 MPGe | 84 MPGe | 90 MPGe | $850 | 0 g/mi |
| Configuration 3 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Station Wagons | 105 MPGe | 93 MPGe | 100 MPGe | $750 (low) | 0 g/mi |
| Configuration 4 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Station Wagons | 104 MPGe | 90 MPGe | 97 MPGe | $800 | 0 g/mi |
| Configuration 5 | Automatic (A1) | — | — | Rear-Wheel Drive | Electricity | Small Station Wagons | 108 MPGe (high) | 94 MPGe (high) | 101 MPGe (high) | $750 (low) | 0 g/mi |
| Configuration 6 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Station Wagons | 90 MPGe | 77 MPGe | 84 MPGe | $900 | 0 g/mi |
| Configuration 7 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Station Wagons | 88 MPGe (low) | 75 MPGe (low) | 82 MPGe (low) | $950 (high) | 0 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 17 | 1 | 0 | 0 | 0 |
| Transmission & Drivetrain | 53 | 1 | 0 | 2 | 0 |
| Fuel System | 49 | 1 | 0 | 0 | 0 |
| Electrical | 156 | 2 | 1 | 1 | 0 |
| Brakes | 32 | 3 | 0 | 1 | 0 |
| Steering | 15 | 1 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 3 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 2 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 131 | 10 | 0 | 7 | 0 |
| Body, Seats & Latches | 10 | 1 | 0 | 1 | 0 |
| Visibility & Lighting | 25 | 1 | 0 | 0 | 0 |
| Other | 50 | 1 | 0 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (13)
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
- Consequence
- Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
- Remedy
- Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence
- A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
- Consequence
- The inability to enter or exit the vehicle in an emergency increases the risk of injury.
- Remedy
- Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
BACK OVER PREVENTION:SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
- Consequence
- A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
- Consequence
- An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
- Consequence
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
- Consequence
- An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
- Consequence
- An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
VEHICLE SPEED CONTROL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
- Consequence
- Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
- Remedy
- The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
SEAT BELTS:REAR/OTHER:ANCHORAGE
- Defect
- Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
- Consequence
- Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
- Remedy
- Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Show 3 earlier campaigns
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS; VISIBILITY:WINDSHIELD
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Consequence
- A windshield that separates from a vehicle during a crash can increase the risk of injury.
- Remedy
- Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
- Consequence
- A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
- Remedy
- Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
SUSPENSION:SUBFRAME/MOUNTING BRACKET; STRUCTURE:FRAME AND MEMBERS
- Defect
- Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
- Consequence
- Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
