Owner report · 2021 model year

2021 Mercedes-Benz C-Class

No photo available — body style shown for reference.

The Verdict

Worst problem area

Engine

Engine leads by volume: 9 of 17 complaints (53%) mention it.

Complaints filed fell from 47 in 2020 to 17 in 2021.

Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology

At a glance

NHTSA complaints
17
Recall campaigns
7
EPA fuel cost per year
$2,850–$3,850
Combined MPG
20–27

Complaints by model year

  1. 792019
  2. 472020
  3. 172021
  4. 262022
  5. 252023

Where owners report problems

  1. Engine9 (53%)
  2. Fuel System3 (18%)
  3. Airbags & Restraints2 (12%)
  4. Driver Assistance & Speed Control1 (6%)
  5. Electrical1 (6%)
  6. Suspension, Wheels & Tires1 (6%)
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Cost, Fuel Economy & Complaint History

Fuel cost, fuel economy, and complaint history by model-yearScroll sideways to see all 5 years. Fuel figures show the range across trims for years with more than one EPA-rated configuration.Also cataloged for 2021: 5 configuration(s) of a different vehicle class, excluded from the comparison bar only (but included in the figures above).
Category20192020202120222023vs. 2021 Subcompact Cars
Annual fuel cost ($)2,850–3,8502,750–3,8502,850–3,8502,650–3,5002,650–4,050
Combined MPG20–2720–2820–2722–2919–29
City / Highway MPG17–23 / 24–3417–24 / 24–3517–24 / 25–3519–25 / 28–3516–25 / 24–36
CO₂ tailpipe (g/mi)330–452315–452324–452305–406308–461
Complaints filed7947172625Not compared
Recalls issued18127910Not compared
Crash-involved complaints35012Not compared
Fire-involved complaints00000Not compared
Injuries reported15011Not compared
Deaths reported00000Not compared
Configurations compared10101068

Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.

Common questions

How many recalls does the 2021 Mercedes-Benz C-Class have?

7 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.

What is the most common complaint about the 2021 Mercedes-Benz C-Class?

Engine: 9 of 17 NHTSA complaints (53%) mention it.

What gas mileage does the 2021 Mercedes-Benz C-Class get?

EPA rates it 20–27 MPG combined.

How much does it cost to fuel a 2021 Mercedes-Benz C-Class?

EPA estimates $2,850–$3,850 a year in fuel costs, using EPA's assumptions.

EPA-Rated Configurations (15)

Every EPA-rated configuration on this page, one row each.A number tagged (low) or (high) is this page’s own cost-table figure of that name, above.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 1Automatic 9-spd42.0LRear-Wheel DrivePremiumSubcompact Cars24 mpg (high)33 mpg27 mpg (high)$2,850 (low)330 g/mi
Configuration 2Automatic 9-spd42.0L4-Wheel DrivePremiumSubcompact Cars23 mpg32 mpg26 mpg$3,000338 g/mi
Configuration 3Automatic 9-spd42.0L4-Wheel DrivePremiumSubcompact Cars22 mpg30 mpg25 mpg$3,100359 g/mi
Configuration 4Automatic 9-spd42.0LRear-Wheel DrivePremiumSubcompact Cars23 mpg31 mpg26 mpg$3,000347 g/mi
Configuration 5Automatic 9-spd42.0L4-Wheel DrivePremiumCompact Cars23 mpg33 mpg27 mpg (high)$2,850 (low)329 g/mi
Configuration 6Automatic 9-spd42.0LRear-Wheel DrivePremiumCompact Cars23 mpg35 mpg (high)27 mpg (high)$2,850 (low)324 g/mi (low)
Configuration 7Automatic 9-spd84.0LRear-Wheel DrivePremiumSubcompact Cars17 mpg (low)25 mpg (low)20 mpg (low)$3,850 (high)452 g/mi (high)
Configuration 8Automatic 9-spd84.0LRear-Wheel DrivePremiumSubcompact Cars17 mpg (low)25 mpg (low)20 mpg (low)$3,850 (high)452 g/mi (high)
Configuration 9Automatic 9-spd84.0LRear-Wheel DrivePremiumSubcompact Cars17 mpg (low)26 mpg20 mpg (low)$3,850 (high)440 g/mi
Configuration 10Automatic 9-spd84.0LRear-Wheel DrivePremiumSubcompact Cars17 mpg (low)26 mpg20 mpg (low)$3,850 (high)440 g/mi
Configuration 13Automatic 9-spd84.0LRear-Wheel DrivePremiumCompact Cars17 mpg (low)26 mpg21 mpg$3,700433 g/mi
Configuration 14Automatic 9-spd84.0LRear-Wheel DrivePremiumCompact Cars17 mpg (low)26 mpg21 mpg$3,700433 g/mi
Show 3 more configurations
The remaining EPA-rated configurations on this page.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 11Automatic 9-spd63.0L4-Wheel DrivePremiumSubcompact Cars19 mpg27 mpg22 mpg$3,500409 g/mi
Configuration 12Automatic 9-spd63.0L4-Wheel DrivePremiumSubcompact Cars19 mpg27 mpg22 mpg$3,500404 g/mi
Configuration 15Automatic 9-spd63.0L4-Wheel DrivePremiumCompact Cars18 mpg27 mpg21 mpg$3,700428 g/mi

Complaints by Category

Complaints by category, in the same fixed order on every page
CategoryComplaintsCrash-InvolvedFire-InvolvedInjuriesDeaths
Engine90000
Transmission & Drivetrain10000
Fuel System30000
Electrical10000
Brakes00000
Steering00000
Suspension, Wheels & Tires10000
Airbags & Restraints20000
Driver Assistance & Speed Control10000
Body, Seats & Latches00000
Visibility & Lighting10000
Other00000

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls (7)

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    Campaign 23V445000 · Jun 26, 2023

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
    Consequence
    A loss of drive power can increase the risk of a crash.
    Remedy
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
  • ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION

    Campaign 22V365000 · May 20, 2022

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
    Consequence
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
  • BACK OVER PREVENTION:DISPLAY FUNCTION

    Campaign 22V232000 · Apr 8, 2022

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence
    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
  • SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

    Campaign 21V406000 · May 28, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
    Consequence
    Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
    Remedy
    Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
  • SEATS; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:PRETENSIONER

    Campaign 21V230000 · Apr 1, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
    Consequence
    Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
    Remedy
    MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
  • ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION

    Campaign 21V058000 · Feb 5, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
    Consequence
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
  • SEAT BELTS:FRONT:RETRACTOR

    Campaign 21V032000 · Jan 29, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
    Consequence
    If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
    Remedy
    MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.