2019 Mercedes-Benz C-Class
The Verdict
Worst problem area
Engine
Engine leads by volume: 16 of 75 complaints (21%) mention it.
Complaints filed fell from 117 in 2018 to 75 in 2019.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2017 | 2018 | 2019 | 2020 | 2021 | vs. 2019 Subcompact Cars |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,600–4,100 | 2,600–4,100 | 2,850–3,900 | 2,750–3,900 | 2,850–3,900 | |
| Combined MPG | 19–30 | 19–30 | 20–27 | 20–28 | 20–27 | |
| City / Highway MPG | 17–28 / 22–34 | 17–28 / 22–33 | 17–23 / 24–34 | 17–24 / 24–35 | 17–24 / 25–35 | |
| CO₂ tailpipe (g/mi) | 319–470 | 324–468 | 330–452 | 315–452 | 324–452 | |
| Complaints filed | 253 | 117 | 75 | 46 | 16 | |
| Recalls issued | 17 | 19 | 18 | 12 | 7 | |
| Crash-involved complaints | 12 | 5 | 3 | 5 | 0 | |
| Fire-involved complaints | 3 | 0 | 0 | 0 | 0 | |
| Injuries reported | 17 | 2 | 1 | 5 | 0 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 10 | 10 | 10 | 10 | 10 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2019 Mercedes-Benz C-Class have?
18 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2019 Mercedes-Benz C-Class?
Engine: 16 of 75 NHTSA complaints (21%) mention it.
What gas mileage does the 2019 Mercedes-Benz C-Class get?
EPA rates it 20–27 MPG combined.
How much does it cost to fuel a 2019 Mercedes-Benz C-Class?
EPA estimates $2,850–$3,900 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (15)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 9-spd | 4 | 2.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 22 mpg | 31 mpg | 25 mpg | $3,100 | 357 g/mi |
| Configuration 2 | Automatic 9-spd | 4 | 2.0L | 4-Wheel Drive | Premium | Subcompact Cars | 22 mpg | 31 mpg | 25 mpg | $3,100 | 356 g/mi |
| Configuration 3 | Automatic 9-spd | 4 | 2.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 21 mpg | 29 mpg | 24 mpg | $3,250 | 371 g/mi |
| Configuration 4 | Automatic 9-spd | 4 | 2.0L | 4-Wheel Drive | Premium | Subcompact Cars | 21 mpg | 29 mpg | 24 mpg | $3,250 | 372 g/mi |
| Configuration 5 | Automatic 9-spd | 4 | 2.0L | 4-Wheel Drive | Premium | Compact Cars | 22 mpg | 33 mpg | 26 mpg | $3,000 | 340 g/mi |
| Configuration 6 | Automatic 9-spd | 4 | 2.0L | Rear-Wheel Drive | Premium | Compact Cars | 23 mpg (high) | 34 mpg (high) | 27 mpg (high) | $2,850 (low) | 330 g/mi (low) |
| Configuration 7 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 17 mpg (low) | 24 mpg (low) | 20 mpg (low) | $3,900 (high) | 452 g/mi (high) |
| Configuration 8 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 17 mpg (low) | 24 mpg (low) | 20 mpg (low) | $3,900 (high) | 452 g/mi (high) |
| Configuration 9 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 17 mpg (low) | 26 mpg | 20 mpg (low) | $3,900 (high) | 444 g/mi |
| Configuration 10 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 17 mpg (low) | 26 mpg | 20 mpg (low) | $3,900 (high) | 444 g/mi |
Show 5 more configurations
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 11 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 19 mpg | 27 mpg | 22 mpg | $3,500 | 411 g/mi |
| Configuration 12 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 18 mpg | 25 mpg | 21 mpg | $3,700 | 423 g/mi |
| Configuration 13 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Compact Cars | 18 mpg | 27 mpg | 21 mpg | $3,700 | 424 g/mi |
| Configuration 14 | Automatic 9-spd | 8 | 4.0L | Rear-Wheel Drive | Premium | Compact Cars | 18 mpg | 27 mpg | 21 mpg | $3,700 | 424 g/mi |
| Configuration 15 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Compact Cars | 19 mpg | 27 mpg | 22 mpg | $3,500 | 407 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 16 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 5 | 0 | 0 | 0 | 0 |
| Fuel System | 13 | 1 | 0 | 0 | 0 |
| Electrical | 12 | 0 | 0 | 1 | 0 |
| Brakes | 6 | 2 | 0 | 0 | 0 |
| Steering | 5 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 6 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 8 | 1 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 8 | 1 | 0 | 0 | 0 |
| Body, Seats & Latches | 8 | 0 | 0 | 1 | 0 |
| Visibility & Lighting | 2 | 0 | 0 | 0 | 0 |
| Other | 7 | 0 | 0 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (18)
STRUCTURE:BODY:ROOF AND PILLARS · Campaign 23V854000 · Dec 18, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 22V365000 · May 23, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
BACK OVER PREVENTION:DISPLAY FUNCTION · Campaign 22V232000 · Apr 11, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS · Campaign 21V961000 · Dec 13, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
EXTERIOR LIGHTING:HEADLIGHTS · Campaign 21V509000 · Jul 6, 2021
Defect: Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
STRUCTURE:BODY:ROOF AND PILLARS · Campaign 21V197000 · Mar 22, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
COMMUNICATION; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 21V072000 · Feb 16, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 21V058000 · Feb 8, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
SEAT BELTS:FRONT:RETRACTOR · Campaign 21V032000 · Feb 1, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
LATCHES/LOCKS/LINKAGES · Campaign 20V608000 · Oct 3, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 vehicles. The center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Consequence: In the event of a rear-end crash, the center console lid may open, increasing the risk of injury to occupants.
Remedy: MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100006.
Show 8 earlier campaigns
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES; ELECTRICAL SYSTEM:SOFTWARE · Campaign 20V449000 · Jul 31, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
ELECTRICAL SYSTEM:SOFTWARE; ELECTRONIC STABILITY CONTROL (ESC) · Campaign 20V395000 · Jul 6, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence: If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY · Campaign 19V586000 · Aug 12, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Consequence: Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR · Campaign 19V540000 · Jul 22, 2019
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Consequence: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
PARKING BRAKE; ELECTRICAL SYSTEM:SOFTWARE · Campaign 18V909000 · Jan 30, 2019
Defect: Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Consequence: Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Remedy: Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
STEERING:RACK AND PINION:RACK · Campaign 18V850000 · Dec 4, 2018
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence: A car that cannot be properly steered has an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
SEAT BELTS · Campaign 18V839000 · Nov 30, 2018
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Consequence: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
ELECTRICAL SYSTEM:SOFTWARE · Campaign 18V761000 · Nov 1, 2018
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.