The Cadillac Optiq's front windows may fail to reverse when the key fob closes them on an obstruction (NHTSA campaign 26V612000), and General Motors' filing lists 29,347 vehicles as potentially affected.
NHTSA's record lists the 2025, 2026 and 2027 model years. RideTruth's catalog has the 2026 Optiq and the 2027 Optiq, so the recall lists and complaint counts below cover those two.
What can the Optiq's windows fail to do?
General Motors filed recall 26V612000 with NHTSA on September 24, 2026. According to the filing, when the front windows are closed with the key fob's express-up function, they may fail to detect an obstruction and reverse direction. NHTSA's record says that means the vehicles do not conform to the federal safety standard for power-operated window systems. The stated consequence is that a closing window that does not reverse can pinch a passenger before retracting, which raises the risk of injury.
The description is specific to the key fob's express-up function. It does not mention the window switches inside the car.
The fix is a software update to the body control module, free of charge. NHTSA's remedy text says a dealer will install it or it will arrive as an over-the-air update. The record's separate over-the-air flag reads false, and the record does not explain the difference. A dealer can say which route applies to a given car. Owner notification letters are expected to be mailed November 9, 2026, and the VINs involved became searchable on NHTSA.gov on September 24, 2026.
General Motors' estimate of 29,347 vehicles spans every model year the campaign names, and NHTSA's record does not split it by year. It counts cars that may have the fault, not cars found to have it.
Which other Optiq recalls are on file?
The photo above shows a 2025 Optiq, a model year NHTSA's record covers but RideTruth's catalog does not carry. For the two years the catalog does have, the recall lists differ.
| Campaign | Filed with NHTSA | Component, as RideTruth's recall list shows it | 2026 Optiq | 2027 Optiq |
|---|---|---|---|---|
| 25V704000 | October 16, 2025 | TIRES:TREAD/BELT | Yes | No |
| 26V114000 | February 26, 2026 | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | Yes | No |
| 26V612000 | September 24, 2026 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Yes | Yes |
The 2026 Optiq has 3 campaigns on file and the 2027 has 1, the window recall. NHTSA's flat file lists two component rows for 26V612000, body control module software and power window devices and controls, and RideTruth's recall list shows one per campaign, here the body control module software.
The other two 2026 campaigns are unrelated to the windows. Campaign 25V704000, filed October 16, 2025, is the tire recall: NHTSA's record says certain Continental all-season tires may suffer partial or full tread detachment, and the campaign names the Chevrolet Equinox EV as well. Campaign 26V114000, filed February 26, 2026, is a broad General Motors filing across many Chevrolet, GMC, Buick and Cadillac models; it says the radio may not have been set to download the electronic owner's manual.
How short is the Optiq's complaint record?
As of October 10, 2026, owners have filed 6 NHTSA complaints on the 2026 Optiq and 1 on the 2027.
These are raw owner reports. They are not failure rates, and they are not adjusted for how many Optiqs were sold or how long each has been on the road. With two model years in the catalog and so few reports, the counts show how short the record is rather than how the car behaves.
| Area named in the 2026 Optiq complaints | Complaints |
|---|---|
| Driver Assistance & Speed Control | 2 |
| Suspension, Wheels & Tires | 2 |
| Brakes | 1 |
| Other | 1 |
RideTruth files a complaint under Visibility & Lighting when the owner picks one of NHTSA's visibility components, the group that holds power window devices. A complaint about the body control module would sit under Electrical. None of the six 2026 complaints names either area, and none is flagged for a crash, fire, injury or death.
The single 2027 complaint names three areas at once: Driver Assistance & Speed Control, Electrical and Fuel System. It carries no crash, fire, injury or death flag either. Nothing in these category labels shows whether any complaint describes the window fault.
How does an owner check an Optiq against 26V612000?
NHTSA's recall lookup at nhtsa.gov/recalls takes a VIN and says whether 26V612000 applies to that car. The VINs have been searchable since September 24, so there is no need to wait for the letter. Save the car in your garage and RideTruth checks it for new NHTSA recall campaigns after this one.