The Verdict
Worst problem area
Electrical
Electrical leads by volume: 8 of 22 complaints (36%) mention it.
Complaints filed fell from 38 in 2019 to 22 in 2020.
At a glance
- NHTSA complaints
- 22
- Recall campaigns
- 6
- EPA fuel cost per year
- $2,850–$3,350
- Combined MPG
- 23–27
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Small Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 3,000–3,350 | 3,000–3,500 | 2,850–3,350 | 2,850–3,350 | 2,750–3,200 | |
| Combined MPG | 23–26 | 22–26 | 23–27 | 23–27 | 24–28 | |
| City / Highway MPG | 21–26 / 27–28 | 19–25 / 27–29 | 20–26 / 27–29 | 20–26 / 27–29 | 21–28 / 27–30 | |
| CO₂ tailpipe (g/mi) | 367–385 | 363–395 | 362–387 | 359–386 | 345–373 | |
| Complaints filed | 36 | 38 | 22 | 50 | 75 | |
| Recalls issued | 5 | 8 | 6 | 5 | 6 | |
| Crash-involved complaints | 4 | 5 | 0 | 4 | 3 | |
| Fire-involved complaints | 0 | 0 | 0 | 0 | 0 | |
| Injuries reported | 4 | 5 | 2 | 4 | 3 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 3 | 3 | 3 | 3 | 4 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Volvo XC60 have?
6 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Volvo XC60?
Electrical: 8 of 22 NHTSA complaints (36%) mention it.
What gas mileage does the 2020 Volvo XC60 get?
EPA rates it 23–27 MPG combined.
How much does it cost to fuel a 2020 Volvo XC60?
EPA estimates $2,850–$3,350 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (4)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (S8) | 4 | 2.0L | Front-Wheel Drive | Premium | Small Sport Utility Vehicle 2WD | 22 mpg | 29 mpg (high) | 24 mpg | $3,200 | 362 g/mi (low) |
| Configuration 2 | Automatic (S8) | 4 | 2.0L | All-Wheel Drive | Premium | Small Sport Utility Vehicle 4WD | 20 mpg (low) | 27 mpg (low) | 23 mpg (low) | $3,350 (high) | 386 g/mi |
| Configuration 3 | Automatic (S8) | 4 | 2.0L | All-Wheel Drive | Premium | Small Sport Utility Vehicle 4WD | 20 mpg (low) | 27 mpg (low) | 23 mpg (low) | $3,350 (high) | 387 g/mi (high) |
| Configuration 4 | Automatic (S8) | 4 | 2.0L | All-Wheel Drive | Premium and Electricity | Small Sport Utility Vehicle 4WD | 26 mpg (high) | 28 mpg | 27 mpg (high) | $2,850 (low) | 196 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 1 | 0 | 0 | 0 | 0 |
| Fuel System | 1 | 0 | 0 | 0 | 0 |
| Electrical | 8 | 0 | 0 | 1 | 0 |
| Brakes | 4 | 0 | 0 | 1 | 0 |
| Steering | 0 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 3 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 1 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 2 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 1 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 2 | 0 | 0 | 0 | 0 |
| Other | 5 | 0 | 0 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (6)
ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Defect
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
- Consequence
- A short circuit in a high-voltage battery increases the risk of a fire.
- Remedy
- Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
STEERING
- Defect
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
- Consequence
- A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
- Remedy
- Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Defect
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- Consequence
- Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
- Remedy
- Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
- Consequence
- Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES; VISIBILITY/WIPER
- Defect
- Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
- Consequence
- The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
- Remedy
- Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Defect
- Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
- Consequence
- If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
- Remedy
- Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.