2020 Volkswagen Jetta

The Verdict

Worst problem area

Electrical

Electrical leads by volume: 17 of 52 complaints (33%) mention it.

Complaints filed fell from 545 in 2019 to 52 in 2020.

Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology

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Cost, Fuel Economy & Complaint History

Fuel cost, fuel economy, and complaint history by model-yearScroll sideways to see all 5 years. Fuel figures show the range across trims for years with more than one EPA-rated configuration.
Category20182019202020212022vs. 2020 Compact Cars
Annual fuel cost ($)1,900–2,3001,850–2,2501,850–2,2501,850–2,2501,800–1,900
Combined MPG27–3328–3428–3428–3433–35
City / Highway MPG24–28 / 33–4025–30 / 32–4025–30 / 32–4024–30 / 33–4129–31 / 40–43
CO₂ tailpipe (g/mi)271–326262–321262–319260–319256–268
Complaints filed31545526742Not compared
Recalls issued311641Not compared
Crash-involved complaints119131Not compared
Fire-involved complaints03000Not compared
Injuries reported036210Not compared
Deaths reported00020Not compared
Configurations compared44443

Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.

Common questions

How many recalls does the 2020 Volkswagen Jetta have?

6 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.

What is the most common complaint about the 2020 Volkswagen Jetta?

Electrical: 17 of 52 NHTSA complaints (33%) mention it.

What gas mileage does the 2020 Volkswagen Jetta get?

EPA rates it 28–34 MPG combined across 4 configurations.

How much does it cost to fuel a 2020 Volkswagen Jetta?

EPA estimates $1,850–$2,250 a year in fuel costs, using EPA's assumptions.

EPA-Rated Configurations (4)

Every EPA-rated configuration on this page, one row each.A number tagged (low) or (high) is this page’s own cost-table figure of that name, above.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 1Manual 6-spd42.0LFront-Wheel DriveRegularCompact Cars25 mpg (low)33 mpg28 mpg (low)$2,250 (high)319 g/mi (high)
Configuration 2Automatic (AM-S7)42.0LFront-Wheel DriveRegularCompact Cars25 mpg (low)32 mpg (low)28 mpg (low)$2,250 (high)315 g/mi
Configuration 3Automatic (S8)41.4LFront-Wheel DriveRegularCompact Cars30 mpg (high)40 mpg (high)34 mpg (high)$1,850 (low)263 g/mi
Configuration 4Manual 6-spd41.4LFront-Wheel DriveRegularCompact Cars30 mpg (high)40 mpg (high)34 mpg (high)$1,850 (low)262 g/mi (low)

Complaints by Category

Complaints by category, in the same fixed order on every page
CategoryComplaintsCrash-InvolvedFire-InvolvedInjuriesDeaths
Engine120000
Transmission & Drivetrain70000
Fuel System50000
Electrical170000
Brakes71000
Steering30000
Suspension, Wheels & Tires30000
Airbags & Restraints20000
Driver Assistance & Speed Control50000
Body, Seats & Latches20010
Visibility & Lighting20010
Other130000

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls (6)

  • FUEL SYSTEM, GASOLINE · Campaign 24V110000 · Feb 15, 2024

    Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

    Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

  • ELECTRICAL SYSTEM:IGNITION:SWITCH · Campaign 23V604000 · Aug 31, 2023

    Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

    Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

    Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · Campaign 22V815000 · Oct 31, 2022

    Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

    Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

    Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

  • AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · Campaign 21V492000 · Jul 1, 2021

    Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

    Consequence: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

    Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

  • SEATS · Campaign 20V505000 · Aug 27, 2020

    Defect: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

    Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

    Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER · Campaign 20V359000 · Jun 17, 2020

    Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

    Consequence: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.

    Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.