2020 Toyota Prius Prime
The Verdict
Worst problem area
Visibility & Lighting
Visibility & Lighting leads by volume: 6 of 16 complaints (38%) mention it. Complaints mentioning Driver Assistance & Speed Control include more crash reports (3) than those mentioning any other identified area.
Complaints filed rose from 8 in 2019 to 16 in 2020.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Midsize Cars |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 1,150 | 1,150 | 1,150 | 1,150 | 1,150 | |
| Combined MPG | 54 | 54 | 54 | 54 | 54 | |
| City / Highway MPG | 55 / 53 | 55 / 53 | 55 / 53 | 55 / 53 | 55 / 53 | |
| CO₂ tailpipe (g/mi) | 78 | 78 | 78 | 78 | 78 | |
| Complaints filed | 16 | 8 | 16 | 10 | 8 | |
| Recalls issued | 0 | 1 | 1 | 0 | 1 | |
| Crash-involved complaints | 4 | 0 | 5 | 4 | 3 | |
| Fire-involved complaints | 0 | 0 | 0 | 0 | 0 | |
| Injuries reported | 3 | 0 | 0 | 2 | 0 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 1 | 1 | 1 | 1 | 1 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Toyota Prius Prime have?
1 NHTSA recall campaign as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Toyota Prius Prime?
Visibility & Lighting: 6 of 16 NHTSA complaints (38%) mention it.
What gas mileage does the 2020 Toyota Prius Prime get?
EPA rates it 54 MPG combined.
How much does it cost to fuel a 2020 Toyota Prius Prime?
EPA estimates $1,150 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (1)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (variable gear ratios) | 4 | 1.8L | Front-Wheel Drive | Regular Gas and Electricity | Midsize Cars | 55 mpg | 53 mpg | 54 mpg | $1,150 | 78 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 0 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 3 | 1 | 0 | 0 | 0 |
| Fuel System | 0 | 0 | 0 | 0 | 0 |
| Electrical | 3 | 1 | 0 | 0 | 0 |
| Brakes | 2 | 1 | 0 | 0 | 0 |
| Steering | 0 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 2 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 1 | 1 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 3 | 3 | 0 | 0 | 0 |
| Body, Seats & Latches | 1 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 6 | 1 | 0 | 0 | 0 |
| Other | 0 | 0 | 0 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (1)
ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES · Campaign 19V544000 · Jul 24, 2019
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.