2020 Tesla Model Y
The Verdict
Worst problem area
Driver Assistance & Speed Control
Driver Assistance & Speed Control leads by volume: 141 of 275 complaints (51%) mention it.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2020 | 2021 | 2022 | vs. 2020 electric vehicles |
|---|---|---|---|---|
| Annual fuel cost ($) | 650–700 | 600–700 | 600–700 | |
| Combined MPGe | 111–121 | 111–129 | 111–129 | |
| City / Highway MPGe | 116–129 / 106–114 | 115–140 / 106–119 | 115–140 / 106–119 | |
| CO₂ tailpipe (g/mi) | 0 | 0 | 0 | |
| Complaints filed | 275 | 1,070 | 857 | |
| Recalls issued | 24 | 23 | 20 | |
| Crash-involved complaints | 47 | 86 | 87 | |
| Fire-involved complaints | 0 | 6 | 8 | |
| Injuries reported | 25 | 25 | 152 | |
| Deaths reported | 0 | 4 | 103 | |
| Configurations compared | 3 | 3 | 3 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Tesla Model Y have?
24 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Tesla Model Y?
Driver Assistance & Speed Control: 141 of 275 NHTSA complaints (51%) mention it.
What gas mileage does the 2020 Tesla Model Y get?
EPA rates it 111–121 MPGe combined across 3 configurations.
How much does it cost to fuel a 2020 Tesla Model Y?
EPA estimates $650–$700 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (3)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 129 MPGe (high) | 112 MPGe | 121 MPGe (high) | $650 (low) | 0 g/mi |
| Configuration 2 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 116 MPGe (low) | 106 MPGe (low) | 111 MPGe (low) | $700 (high) | 0 g/mi |
| Configuration 3 | Automatic (A1) | — | — | All-Wheel Drive | Electricity | Small Sport Utility Vehicle 4WD | 127 MPGe | 114 MPGe (high) | 121 MPGe (high) | $650 (low) | 0 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 5 | 0 | 0 | 0 | 0 |
| Fuel System | 4 | 0 | 0 | 0 | 0 |
| Electrical | 26 | 3 | 0 | 1 | 0 |
| Brakes | 35 | 6 | 0 | 6 | 0 |
| Steering | 26 | 5 | 0 | 2 | 0 |
| Suspension, Wheels & Tires | 37 | 7 | 0 | 2 | 0 |
| Airbags & Restraints | 23 | 9 | 0 | 8 | 0 |
| Driver Assistance & Speed Control | 141 | 29 | 0 | 12 | 0 |
| Body, Seats & Latches | 22 | 6 | 0 | 2 | 0 |
| Visibility & Lighting | 23 | 2 | 0 | 0 | 0 |
| Other | 55 | 11 | 0 | 3 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (24)
EXTERIOR LIGHTING:HEADLIGHTS · Campaign 26V507000 · Aug 5, 2026
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
BACK OVER PREVENTION:SOFTWARE · Campaign 26V283000 · May 5, 2026
Defect: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · Campaign 24V935000 · Dec 18, 2024
Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH; ELECTRICAL SYSTEM:SOFTWARE · Campaign 24V554000 · Jul 25, 2024
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES · Campaign 24V376000 · May 29, 2024
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT · Campaign 24V153000 · Feb 28, 2024
Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · Campaign 24V051000 · Jan 31, 2024
Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Campaign 23V838000 · Dec 12, 2023
Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
STEERING:AUTOMATED/ADAPTIVE STEERING · Campaign 23V085000 · Feb 16, 2023
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
EXTERIOR LIGHTING:TAIL LIGHTS · Campaign 22V844000 · Nov 16, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Show 14 earlier campaigns
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS · Campaign 22V702000 · Sep 20, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT · Campaign 22V235000 · Apr 13, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT · Campaign 22V063000 · Feb 7, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES; ELECTRICAL SYSTEM:SOFTWARE · Campaign 22V050000 · Feb 3, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT · Campaign 22V045000 · Feb 2, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
STEERING:AUTOMATED/ADAPTIVE STEERING · Campaign 22V037000 · Jan 28, 2022
Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Consequence: Failing to stop at a stop sign can increase the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
SUSPENSION · Campaign 21V912000 · Nov 22, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE:SOFTWARE; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA · Campaign 21V846000 · Nov 1, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
SUSPENSION:FRONT; SUSPENSION:CRITICAL FASTENERS · Campaign 21V835000 · Oct 26, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER · Campaign 21V387000 · May 26, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
SEAT BELTS:REAR/OTHER:RETRACTOR; SEAT BELTS:CRITICAL FASTENERS · Campaign 21V388000 · May 26, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
SEAT BELTS; SEAT BELTS:CRITICAL FASTENERS · Campaign 21V389000 · May 26, 2021
Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
SUSPENSION:FRONT:CONTROL ARM · Campaign 20V709000 · Nov 18, 2020
Defect: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Consequence: A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
Remedy: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.
EXTERIOR LIGHTING; EXTERIOR LIGHTING:BRAKE LIGHTS · Campaign 20V609000 · Oct 3, 2020
Defect: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
Remedy: Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.