2018 Ram ProMaster City
The Verdict
Worst problem area
Engine
Engine leads by volume: 20 of 53 complaints (38%) mention it. Complaints mentioning Brakes include more fire reports (1) than those mentioning any other identified area.
Complaints filed fell from 76 in 2017 to 53 in 2018.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2016 | 2017 | 2018 | 2019 | 2020 | vs. 2018 Special Purpose Vehicle 2WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,600 | 2,600 | 2,600 | 2,600 | 2,600 | |
| Combined MPG | 24 | 24 | 24 | 24 | 24 | |
| City / Highway MPG | 21 / 28 | 21 / 28 | 21 / 28 | 21 / 28 | 21 / 28 | |
| CO₂ tailpipe (g/mi) | 374 | 374 | 374 | 374 | 374 | |
| Complaints filed | 57 | 76 | 53 | 63 | 43 | |
| Recalls issued | 16 | 12 | 12 | 10 | 7 | |
| Crash-involved complaints | 0 | 2 | 4 | 3 | 3 | |
| Fire-involved complaints | 0 | 4 | 1 | 0 | 0 | |
| Injuries reported | 0 | 0 | 0 | 2 | 2 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 1 | 1 | 1 | 1 | 1 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2018 Ram ProMaster City have?
12 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2018 Ram ProMaster City?
Engine: 20 of 53 NHTSA complaints (38%) mention it.
What gas mileage does the 2018 Ram ProMaster City get?
EPA rates it 24 MPG combined.
How much does it cost to fuel a 2018 Ram ProMaster City?
EPA estimates $2,600 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (1)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 9-spd | 4 | 2.4L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 21 mpg | 28 mpg | 24 mpg | $2,600 | 374 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 20 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 9 | 2 | 0 | 0 | 0 |
| Fuel System | 1 | 0 | 0 | 0 | 0 |
| Electrical | 14 | 0 | 0 | 0 | 0 |
| Brakes | 5 | 0 | 1 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 2 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 2 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 0 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 3 | 1 | 0 | 0 | 0 |
| Visibility & Lighting | 7 | 2 | 0 | 0 | 0 |
| Other | 7 | 0 | 0 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (12)
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · Campaign 25V720000 · Oct 23, 2025
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT · Campaign 20V582000 · Sep 25, 2020
Defect: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT · Campaign 20V036000 · Jan 23, 2020
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; EQUIPMENT:APPLIANCE:AIR CONDITIONER · Campaign 19V818000 · Nov 18, 2019
Defect: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Consequence: An overheated fan motor increases the risk of a fire.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
EQUIPMENT · Campaign 19V428000 · Jun 11, 2019
Defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
SEATS · Campaign 19V333000 · May 1, 2019
Defect: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
SEATS · Campaign 19V332000 · Apr 30, 2019
Defect: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
SEATS · Campaign 19V313000 · Apr 19, 2019
Defect: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD · Campaign 18V524000 · Aug 14, 2018
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
STEERING:RACK AND PINION · Campaign 18V149000 · Mar 8, 2018
Defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Consequence: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
Show 2 earlier campaigns
EQUIPMENT:OTHER:LABELS · Campaign 18V129000 · Feb 23, 2018
Defect: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
AIR BAGS:SIDE/WINDOW · Campaign 17V712000 · Nov 15, 2017
Defect: Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Consequence: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.