2020 Mercedes-Benz GLB-Class
The Verdict
Worst problem area
Body, Seats & Latches
Body, Seats & Latches leads by volume: 14 of 52 complaints (27%) mention it. Complaints mentioning Airbags & Restraints include more reported injuries (2) than those mentioning any other identified area.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2020 | 2021 | 2022 | vs. 2020 Small Sport Utility Vehicle 2WD |
|---|---|---|---|---|
| Annual fuel cost ($) | 3,000 | 3,000–3,350 | 2,850–3,500 | |
| Combined MPG | 26 | 23–26 | 22–27 | |
| City / Highway MPG | 23 / 30–31 | 21–23 / 26–31 | 20–24 / 27–32 | |
| CO₂ tailpipe (g/mi) | 338–344 | 337–381 | 330–396 | |
| Complaints filed | 52 | 34 | 13 | |
| Recalls issued | 20 | 12 | 1 | |
| Crash-involved complaints | 2 | 0 | 2 | |
| Fire-involved complaints | 0 | 0 | 0 | |
| Injuries reported | 3 | 0 | 2 | |
| Deaths reported | 0 | 0 | 0 | |
| Configurations compared | 1 | 1 | 1 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Mercedes-Benz GLB-Class have?
20 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Mercedes-Benz GLB-Class?
Body, Seats & Latches: 14 of 52 NHTSA complaints (27%) mention it.
What gas mileage does the 2020 Mercedes-Benz GLB-Class get?
EPA rates it 26 MPG combined.
How much does it cost to fuel a 2020 Mercedes-Benz GLB-Class?
EPA estimates $3,000 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (2)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (AM8) | 4 | 2.0L | Front-Wheel Drive | Premium | Small Sport Utility Vehicle 2WD | 23 mpg | 30 mpg (low) | 26 mpg | $3,000 | 344 g/mi (high) |
| Configuration 2 | Automatic (AM8) | 4 | 2.0L | 4-Wheel Drive | Premium | Small Sport Utility Vehicle 4WD | 23 mpg | 31 mpg (high) | 26 mpg | $3,000 | 338 g/mi (low) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 6 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 1 | 0 | 0 | 0 | 0 |
| Fuel System | 5 | 0 | 0 | 0 | 0 |
| Electrical | 9 | 0 | 0 | 0 | 0 |
| Brakes | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 5 | 1 | 0 | 0 | 0 |
| Airbags & Restraints | 5 | 1 | 0 | 2 | 0 |
| Driver Assistance & Speed Control | 5 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 14 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 1 | 0 | 0 | 0 | 0 |
| Other | 12 | 0 | 0 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (20)
LATCHES/LOCKS/LINKAGES:DOORS:LOCK · Campaign 26V481000 · Jul 27, 2026
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Consequence: A vehicle rollaway increases the risk of a crash or injury.
Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS · Campaign 23V732000 · Nov 1, 2023
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy: Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 22V365000 · May 23, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
BACK OVER PREVENTION:DISPLAY FUNCTION · Campaign 22V232000 · Apr 11, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
STEERING; SUSPENSION:FRONT · Campaign 21V990000 · Dec 20, 2021
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
Consequence: Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS · Campaign 21V961000 · Dec 13, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE · Campaign 21V639000 · Aug 16, 2021
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
Consequence: Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
Remedy: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER · Campaign 21V526000 · Jul 13, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
Consequence: Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
Remedy: Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.
EXTERIOR LIGHTING:HEADLIGHTS · Campaign 21V509000 · Jul 6, 2021
Defect: Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION · Campaign 21V405000 · Jun 1, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
Consequence: An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy: Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.
Show 10 earlier campaigns
AIR BAGS:SIDE/WINDOW:CURTAIN · Campaign 21V404000 · Jun 1, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
Consequence: Air bags that do not deploy as intended can increase the risk of injury.
Remedy: Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
ELECTRICAL SYSTEM; STRUCTURE · Campaign 21V403000 · Jun 1, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
Consequence: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy: Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · Campaign 21V354000 · May 17, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
STRUCTURE:BODY · Campaign 21V232000 · Apr 2, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
Consequence: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
Remedy: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.
STRUCTURE:BODY:TAILGATE · Campaign 21V231000 · Apr 2, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
Consequence: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 21V058000 · Feb 8, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
AIR BAGS:SIDE/WINDOW · Campaign 20V628000 · Oct 13, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence: In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.
SEATS:MID/REAR ASSEMBLY · Campaign 20V558000 · Sep 14, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
Consequence: If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.
STRUCTURE:BODY · Campaign 20V480000 · Aug 17, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.
ELECTRICAL SYSTEM; STRUCTURE · Campaign 20V246000 · May 1, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
Consequence: Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.