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Owner report · 2020 model year

2020 Mercedes-Benz GLA-Class

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The Verdict

Worst problem area

Electrical

Electrical leads by volume: 3 of 11 complaints (27%) mention it.

Complaints filed fell from 30 in 2019 to 11 in 2020.

Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology

At a glance

NHTSA complaints
11
Recall campaigns
5
EPA fuel cost per year
$2,750–$3,100
Combined MPG
25–28

Complaints by model year

  1. 532018
  2. 302019
  3. 112020
  4. 202021
  5. 42022

Where owners report problems

  1. Electrical3 (27%)
  2. Other3 (27%)
  3. Body, Seats & Latches2 (18%)
  4. Driver Assistance & Speed Control2 (18%)
  5. Engine2 (18%)
  6. Fuel System2 (18%)
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Cost, Fuel Economy & Complaint History

Fuel cost, fuel economy, and complaint history by model-yearScroll sideways to see all 5 years. Fuel figures show the range across trims for years with more than one EPA-rated configuration.Also cataloged for 2020: 1 configuration(s) of a different vehicle class, excluded from the comparison bar only (but included in the figures above).
Category20182019202020212022vs. 2020 Small Sport Utility Vehicle 2WD
Annual fuel cost ($)2,850–3,1002,850–3,1002,750–3,1002,750–3,3502,750–3,500
Combined MPG25–2725–2725–2823–2822–28
City / Highway MPG22–24 / 28–3322–24 / 28–3322–24 / 30–3420–25 / 27–3419–24 / 25–34
CO₂ tailpipe (g/mi)322–361322–361316–349314–392321–409
Complaints filed533011204Not compared
Recalls issued1211592Not compared
Crash-involved complaints32010Not compared
Fire-involved complaints10000Not compared
Injuries reported12120Not compared
Deaths reported00000Not compared
Configurations compared22122

Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.

Common questions

How many recalls does the 2020 Mercedes-Benz GLA-Class have?

5 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.

What is the most common complaint about the 2020 Mercedes-Benz GLA-Class?

Electrical: 3 of 11 NHTSA complaints (27%) mention it.

What gas mileage does the 2020 Mercedes-Benz GLA-Class get?

EPA rates it 25–28 MPG combined.

How much does it cost to fuel a 2020 Mercedes-Benz GLA-Class?

EPA estimates $2,750–$3,100 a year in fuel costs, using EPA's assumptions.

Similar Vehicles

EPA-Rated Configurations (2)

Every EPA-rated configuration on this page, one row each.A number tagged (low) or (high) is this page’s own cost-table figure of that name, above.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 1Automatic (AM7)42.0LFront-Wheel DrivePremiumSmall Sport Utility Vehicle 2WD24 mpg (high)34 mpg (high)28 mpg (high)$2,750 (low)316 g/mi (low)
Configuration 2Automatic (AM7)42.0L4-Wheel DrivePremiumSmall Sport Utility Vehicle 4WD22 mpg (low)30 mpg (low)25 mpg (low)$3,100 (high)349 g/mi (high)

Complaints by Category

Complaints by category, in the same fixed order on every page
CategoryComplaintsCrash-InvolvedFire-InvolvedInjuriesDeaths
Engine20000
Transmission & Drivetrain20000
Fuel System20000
Electrical30000
Brakes10000
Steering20000
Suspension, Wheels & Tires10000
Airbags & Restraints00000
Driver Assistance & Speed Control20010
Body, Seats & Latches20010
Visibility & Lighting00000
Other30000

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls (5)

  • ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION

    Campaign 22V365000 · May 20, 2022

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
    Consequence
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

  • FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

    Campaign 21V961000 · Dec 13, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
    Consequence
    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
    Remedy
    Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

  • STRUCTURE:BODY:ROOF AND PILLARS

    Campaign 21V197000 · Mar 19, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
    Consequence
    The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
    Remedy
    Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

  • COMMUNICATION; COMMUNICATION: AUTO CRASH NOTIFICATION

    Campaign 21V072000 · Feb 12, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
    Consequence
    A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

  • ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION

    Campaign 21V058000 · Feb 5, 2021

    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
    Consequence
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy
    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.