2020 Mercedes-Benz E-Class
The Verdict
Worst problem area
Engine
Engine leads by volume: 6 of 20 complaints (30%) mention it. Complaints mentioning Visibility & Lighting include more reported injuries (2) than those mentioning any other identified area.
Complaints filed fell from 54 in 2019 to 20 in 2020.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Subcompact Cars |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 3,100–4,300 | 3,100–4,300 | 3,000–4,300 | 3,000–4,300 | 3,000–3,500 | |
| Combined MPG | 18–25 | 18–25 | 18–26 | 18–26 | 22–26 | |
| City / Highway MPG | 15–22 / 22–30 | 15–21 / 23–30 | 15–23 / 23–32 | 16–23 / 23–31 | 20–23 / 27–31 | |
| CO₂ tailpipe (g/mi) | 351–497 | 357–509 | 336–509 | 341–484 | 342–397 | |
| Complaints filed | 67 | 54 | 20 | 25 | 21 | |
| Recalls issued | 18 | 21 | 15 | 19 | 8 | |
| Crash-involved complaints | 2 | 4 | 0 | 0 | 2 | |
| Fire-involved complaints | 3 | 1 | 2 | 1 | 0 | |
| Injuries reported | 3 | 5 | 4 | 0 | 1 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 5 | 6 | 6 | 6 | 6 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Mercedes-Benz E-Class have?
15 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Mercedes-Benz E-Class?
Engine: 6 of 20 NHTSA complaints (30%) mention it.
What gas mileage does the 2020 Mercedes-Benz E-Class get?
EPA rates it 18–26 MPG combined.
How much does it cost to fuel a 2020 Mercedes-Benz E-Class?
EPA estimates $3,000–$4,300 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (13)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 21 mpg | 28 mpg | 23 mpg | $3,350 | 381 g/mi |
| Configuration 2 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 20 mpg | 26 mpg | 23 mpg | $3,350 | 394 g/mi |
| Configuration 3 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Midsize Cars | 21 mpg | 28 mpg | 24 mpg | $3,250 | 370 g/mi |
| Configuration 4 | Automatic 9-spd | 6 | 3.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 20 mpg | 28 mpg | 23 mpg | $3,350 | 388 g/mi |
| Configuration 5 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 19 mpg | 26 mpg | 22 mpg | $3,500 | 409 g/mi |
| Configuration 6 | Automatic 9-spd | 6 | 3.0L | Rear-Wheel Drive | Premium | Subcompact Cars | 20 mpg | 27 mpg | 23 mpg | $3,350 | 393 g/mi |
| Configuration 7 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Subcompact Cars | 19 mpg | 26 mpg | 22 mpg | $3,500 | 408 g/mi |
| Configuration 8 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Midsize Cars | 20 mpg | 28 mpg | 23 mpg | $3,350 | 392 g/mi |
| Configuration 9 | Automatic 9-spd | 6 | 3.0L | 4-Wheel Drive | Premium | Midsize Station Wagons | 19 mpg | 26 mpg | 22 mpg | $3,500 | 408 g/mi |
| Configuration 10 | Automatic 9-spd | 4 | 2.0L | Rear-Wheel Drive | Premium | Midsize Cars | 23 mpg (high) | 32 mpg (high) | 26 mpg (high) | $3,000 (low) | 336 g/mi (low) |
| Configuration 12 | Automatic 9-spd | 8 | 4.0L | 4-Wheel Drive | Premium | Midsize Cars | 15 mpg (low) | 23 mpg (low) | 18 mpg (low) | $4,300 (high) | 509 g/mi (high) |
| Configuration 13 | Automatic 9-spd | 8 | 4.0L | 4-Wheel Drive | Premium | Midsize Station Wagons | 16 mpg | 23 mpg (low) | 19 mpg | $4,100 | 480 g/mi |
Show 1 more configuration
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 11 | Automatic 9-spd | 4 | 2.0L | 4-Wheel Drive | Premium | Midsize Cars | 22 mpg | 30 mpg | 25 mpg | $3,100 | 354 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 6 | 0 | 2 | 0 | 0 |
| Transmission & Drivetrain | 2 | 0 | 0 | 0 | 0 |
| Fuel System | 2 | 0 | 0 | 0 | 0 |
| Electrical | 3 | 0 | 1 | 1 | 0 |
| Brakes | 0 | 0 | 0 | 0 | 0 |
| Steering | 0 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 2 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 0 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 3 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 4 | 0 | 0 | 1 | 0 |
| Visibility & Lighting | 1 | 0 | 0 | 2 | 0 |
| Other | 5 | 0 | 0 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (15)
ELECTRICAL SYSTEM:WIRING · Campaign 24V445000 · Jun 17, 2024
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY · Campaign 22V733000 · Oct 3, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Consequence: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
ELECTRICAL SYSTEM:WIRING · Campaign 22V533000 · Jul 25, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 22V365000 · May 23, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
BACK OVER PREVENTION:DISPLAY FUNCTION · Campaign 22V232000 · Apr 11, 2022
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS · Campaign 21V961000 · Dec 13, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM:WIRING · Campaign 21V217000 · Mar 29, 2021
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Consequence: Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
SEATS; SEATS:FRONT ASSEMBLY:POWER ADJUST · Campaign 21V216000 · Mar 29, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Consequence: A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
COMMUNICATION; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 21V072000 · Feb 16, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION · Campaign 21V058000 · Feb 8, 2021
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Show 5 earlier campaigns
SEATS · Campaign 20V673000 · Nov 2, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Consequence: If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy: MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · Campaign 20V364000 · Jun 22, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
SEATS:MID/REAR ASSEMBLY · Campaign 20V328000 · Jun 5, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Consequence: In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
SEAT BELTS:FRONT:WEBBING · Campaign 20V228000 · Apr 22, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Consequence: A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
COMMUNICATION · Campaign 20V068000 · Feb 10, 2020
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.