Owner report · 2020 model year

2020 Mazda CX-5

2020 Mazda CX-5
Crash-test image: National Highway Traffic Safety Administration (NHTSA), U.S. Department of Transportation.

The Verdict

Worst problem area

Electrical

Electrical leads by volume: 31 of 110 complaints (28%) mention it. Complaints mentioning Brakes include more reported injuries (4) than those mentioning any other identified area.

Complaints filed fell from 273 in 2019 to 110 in 2020.

Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology

At a glance

NHTSA complaints
110
Recall campaigns
0
EPA fuel cost per year
$2,200–$2,600
Combined MPG
24–28

Complaints by model year

  1. 3552018
  2. 2732019
  3. 1102020
  4. 1502021
  5. 652022

Where owners report problems

  1. Electrical31 (28%)
  2. Other26 (24%)
  3. Driver Assistance & Speed Control24 (22%)
  4. Engine19 (17%)
  5. Brakes15 (14%)
  6. Transmission & Drivetrain10 (9%)
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Cost, Fuel Economy & Complaint History

Fuel cost, fuel economy, and complaint history by model-yearScroll sideways to see all 5 years. Fuel figures show the range across trims for years with more than one EPA-rated configuration.Also cataloged for 2020: 1 configuration(s) of a different vehicle class, excluded from the comparison bar only (but included in the figures above).
Category20182019202020212022vs. 2020 Small Sport Utility Vehicle 4WD
Annual fuel cost ($)2,200–3,3502,200–3,3502,200–2,6002,200–2,6002,400–2,600
Combined MPG26–2924–2924–2824–2824–26
City / Highway MPG24–28 / 30–3122–28 / 27–3122–25 / 27–3122–25 / 27–3122–24 / 27–30
CO₂ tailpipe (g/mi)321–365322–370322–370322–370337–370
Complaints filed35527311015065Not compared
Recalls issued32000Not compared
Crash-involved complaints19710105Not compared
Fire-involved complaints12002Not compared
Injuries reported65681Not compared
Deaths reported00000Not compared
Configurations compared23222

Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.

Common questions

How many recalls does the 2020 Mazda CX-5 have?

No NHTSA recall campaigns as of Nov 7, 2026.

What is the most common complaint about the 2020 Mazda CX-5?

Electrical: 31 of 110 NHTSA complaints (28%) mention it.

What gas mileage does the 2020 Mazda CX-5 get?

EPA rates it 24–28 MPG combined.

How much does it cost to fuel a 2020 Mazda CX-5?

EPA estimates $2,200–$2,600 a year in fuel costs, using EPA's assumptions.

EPA-Rated Configurations (3)

Every EPA-rated configuration on this page, one row each.A number tagged (low) or (high) is this page’s own cost-table figure of that name, above.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 1Automatic (S6)42.5LFront-Wheel DriveRegularSmall Sport Utility Vehicle 2WD25 mpg (high)31 mpg (high)28 mpg (high)$2,200 (low)322 g/mi (low)
Configuration 2Automatic (S6)42.5L4-Wheel DriveRegularSmall Sport Utility Vehicle 4WD24 mpg30 mpg26 mpg$2,400335 g/mi
Configuration 3Automatic (S6)42.5L4-Wheel DriveRegularSmall Sport Utility Vehicle 4WD22 mpg (low)27 mpg (low)24 mpg (low)$2,600 (high)370 g/mi (high)

Complaints by Category

Complaints by category, in the same fixed order on every page
CategoryComplaintsCrash-InvolvedFire-InvolvedInjuriesDeaths
Engine190000
Transmission & Drivetrain100000
Fuel System40010
Electrical311010
Brakes156040
Steering10000
Suspension, Wheels & Tires20000
Airbags & Restraints51010
Driver Assistance & Speed Control246010
Body, Seats & Latches71000
Visibility & Lighting81000
Other261010

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls

No recalls have been issued for this model-year.