2020 Kia Sorento
The Verdict
Worst problem area
Engine
Engine leads by volume: 66 of 134 complaints (49%) mention it. Complaints mentioning Airbags & Restraints include more reported injuries (8) than those mentioning any other identified area.
Complaints filed fell from 426 in 2019 to 134 in 2020.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Small Sport Utility Vehicle 2WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,600–3,300 | 2,500–2,950 | 2,500–3,100 | 1,700–2,600 | 1,700–2,600 | |
| Combined MPG | 19–24 | 21–25 | 20–25 | 24–37 | 24–37 | |
| City / Highway MPG | 17–21 / 23–28 | 19–22 / 24–29 | 18–22 / 24–29 | 21–39 / 25–35 | 22–39 / 25–35 | |
| CO₂ tailpipe (g/mi) | 377–465 | 363–428 | 363–436 | 242–375 | 242–377 | |
| Complaints filed | 252 | 426 | 134 | 263 | 221 | |
| Recalls issued | 3 | 2 | 1 | 5 | 9 | |
| Crash-involved complaints | 12 | 10 | 9 | 4 | 5 | |
| Fire-involved complaints | 11 | 19 | 11 | 1 | 2 | |
| Injuries reported | 11 | 16 | 21 | 1 | 4 | |
| Deaths reported | 1 | 0 | 1 | 0 | 0 | |
| Configurations compared | 4 | 2 | 2 | 3 | 4 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Kia Sorento have?
1 NHTSA recall campaign as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Kia Sorento?
Engine: 66 of 134 NHTSA complaints (49%) mention it.
What gas mileage does the 2020 Kia Sorento get?
EPA rates it 20–25 MPG combined.
How much does it cost to fuel a 2020 Kia Sorento?
EPA estimates $2,500–$3,100 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (4)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (S6) | 4 | 2.4L | Front-Wheel Drive | Regular | Small Sport Utility Vehicle 2WD | 22 mpg (high) | 29 mpg (high) | 25 mpg (high) | $2,500 (low) | 363 g/mi (low) |
| Configuration 2 | Automatic (S8) | 6 | 3.3L | Front-Wheel Drive | Regular | Small Sport Utility Vehicle 2WD | 19 mpg | 26 mpg | 22 mpg | $2,850 | 413 g/mi |
| Configuration 3 | Automatic (S6) | 4 | 2.4L | All-Wheel Drive | Regular | Small Sport Utility Vehicle 4WD | 21 mpg | 26 mpg | 23 mpg | $2,700 | 389 g/mi |
| Configuration 4 | Automatic (S8) | 6 | 3.3L | All-Wheel Drive | Regular | Small Sport Utility Vehicle 4WD | 18 mpg (low) | 24 mpg (low) | 20 mpg (low) | $3,100 (high) | 436 g/mi (high) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 66 | 1 | 5 | 2 | 0 |
| Transmission & Drivetrain | 18 | 0 | 0 | 0 | 0 |
| Fuel System | 9 | 1 | 1 | 0 | 0 |
| Electrical | 19 | 0 | 6 | 0 | 0 |
| Brakes | 5 | 3 | 0 | 6 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 3 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 6 | 3 | 0 | 8 | 0 |
| Driver Assistance & Speed Control | 10 | 2 | 0 | 2 | 0 |
| Body, Seats & Latches | 9 | 0 | 1 | 0 | 0 |
| Visibility & Lighting | 9 | 0 | 0 | 0 | 0 |
| Other | 26 | 4 | 5 | 11 | 1 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (1)
TRAILER HITCHES · Campaign 22V703000 · Sep 20, 2022
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.