2020 Jeep Grand Cherokee
The Verdict
Worst problem area
Electrical
Electrical leads by volume: 70 of 236 complaints (30%) mention it. Complaints mentioning Airbags & Restraints include more reported injuries (12) than those mentioning any other identified area.
Complaints filed fell from 365 in 2019 to 236 in 2020.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Standard Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,950–5,950 | 2,950–5,950 | 2,950–5,950 | 2,950–5,950 | 2,700–4,200 | |
| Combined MPG | 13–25 | 13–24 | 13–21 | 13–21 | 17–23 | |
| City / Highway MPG | 11–22 / 17–30 | 11–21 / 17–28 | 11–19 / 17–26 | 11–19 / 17–26 | 14–23 / 22–26 | |
| CO₂ tailpipe (g/mi) | 408–664 | 414–664 | 414–664 | 414–664 | 407–533 | |
| Complaints filed | 853 | 365 | 236 | 403 | 260 | |
| Recalls issued | 11 | 7 | 3 | 12 | 13 | |
| Crash-involved complaints | 42 | 17 | 24 | 20 | 6 | |
| Fire-involved complaints | 10 | 4 | 5 | 8 | 1 | |
| Injuries reported | 33 | 10 | 13 | 13 | 0 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 5 | 5 | 5 | 6 | 6 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Jeep Grand Cherokee have?
3 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Jeep Grand Cherokee?
Electrical: 70 of 236 NHTSA complaints (30%) mention it.
What gas mileage does the 2020 Jeep Grand Cherokee get?
EPA rates it 13–21 MPG combined across 5 configurations.
How much does it cost to fuel a 2020 Jeep Grand Cherokee?
EPA estimates $2,950–$5,950 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (5)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 8-spd | 6 | 3.6L | Rear-Wheel Drive | Regular | Standard Sport Utility Vehicle 4WD | 19 mpg (high) | 26 mpg (high) | 21 mpg (high) | $2,950 (low) | 414 g/mi (low) |
| Configuration 2 | Automatic 8-spd | 6 | 3.6L | All-Wheel Drive | Regular | Standard Sport Utility Vehicle 4WD | 18 mpg | 25 mpg | 21 mpg (high) | $2,950 (low) | 427 g/mi |
| Configuration 3 | Automatic 8-spd | 8 | 5.7L | All-Wheel Drive | Midgrade | Standard Sport Utility Vehicle 4WD | 14 mpg | 22 mpg | 17 mpg | $4,200 | 533 g/mi |
| Configuration 4 | Automatic 8-spd | 8 | 6.4L | All-Wheel Drive | Premium | Standard Sport Utility Vehicle 4WD | 13 mpg | 19 mpg | 15 mpg | $5,150 | 592 g/mi |
| Configuration 5 | Automatic 8-spd | 8 | 6.2L | All-Wheel Drive | Premium | Standard Sport Utility Vehicle 4WD | 11 mpg (low) | 17 mpg (low) | 13 mpg (low) | $5,950 (high) | 664 g/mi (high) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 56 | 0 | 3 | 0 | 0 |
| Transmission & Drivetrain | 39 | 2 | 2 | 1 | 0 |
| Fuel System | 21 | 1 | 1 | 0 | 0 |
| Electrical | 70 | 3 | 0 | 0 | 0 |
| Brakes | 12 | 7 | 0 | 0 | 0 |
| Steering | 13 | 1 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 10 | 2 | 0 | 0 | 0 |
| Airbags & Restraints | 20 | 12 | 0 | 12 | 0 |
| Driver Assistance & Speed Control | 31 | 8 | 0 | 1 | 0 |
| Body, Seats & Latches | 9 | 1 | 0 | 0 | 0 |
| Visibility & Lighting | 7 | 0 | 0 | 0 | 0 |
| Other | 65 | 5 | 2 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (3)
ENGINE AND ENGINE COOLING · Campaign 23V411000 · Jun 8, 2023
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP · Campaign 22V406000 · Jun 9, 2022
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · Campaign 20V191000 · Apr 2, 2020
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
