2017 Jeep Cherokee
The Verdict
Worst problem area
Transmission & Drivetrain
Transmission & Drivetrain leads by volume: 646 of 1,333 complaints (48%) mention it. Complaints mentioning Airbags & Restraints include more reported injuries (22) than those mentioning any other identified area.
Complaints filed fell from 1,406 in 2016 to 1,333 in 2017.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2015 | 2016 | 2017 | 2018 | 2019 | vs. 2017 Small Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,500–2,950 | 2,500–2,850 | 2,500–3,400 | 2,500–3,400 | 2,400–2,950 | |
| Combined MPG | 21–25 | 22–25 | 21–25 | 21–25 | 21–26 | |
| City / Highway MPG | 19–21 / 25–30 | 19–21 / 25–30 | 18–21 / 24–30 | 18–21 / 24–30 | 18–23 / 24–31 | |
| CO₂ tailpipe (g/mi) | 361–415 | 361–414 | 361–432 | 361–432 | 345–432 | |
| Complaints filed | 1,785 | 1,406 | 1,333 | 683 | 1,631 | |
| Recalls issued | 11 | 9 | 6 | 7 | 11 | |
| Crash-involved complaints | 45 | 37 | 24 | 11 | 40 | |
| Fire-involved complaints | 28 | 14 | 6 | 5 | 19 | |
| Injuries reported | 32 | 27 | 27 | 7 | 37 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 7 | 7 | 7 | 7 | 7 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2017 Jeep Cherokee have?
6 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2017 Jeep Cherokee?
Transmission & Drivetrain: 646 of 1,333 NHTSA complaints (48%) mention it.
What gas mileage does the 2017 Jeep Cherokee get?
EPA rates it 21–25 MPG combined.
How much does it cost to fuel a 2017 Jeep Cherokee?
EPA estimates $2,500–$3,400 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (10)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 9-spd | 4 | 2.4L | Front-Wheel Drive | Regular | Small Sport Utility Vehicle 2WD | 21 mpg (high) | 30 mpg (high) | 25 mpg (high) | $2,500 (low) | 361 g/mi (low) |
| Configuration 2 | Automatic 9-spd | 4 | 2.4L | Front-Wheel Drive | Gasoline or E85 | Small Sport Utility Vehicle 2WD | 21 mpg (high) | 30 mpg (high) | 25 mpg (high) | $2,500 (low) | 361 g/mi (low) |
| Configuration 3 | Automatic 9-spd | 6 | 3.2L | Front-Wheel Drive | Midgrade | Small Sport Utility Vehicle 2WD | 21 mpg (high) | 29 mpg | 24 mpg | $3,000 | 377 g/mi |
| Configuration 4 | Automatic 9-spd | 4 | 2.4L | All-Wheel Drive | Regular | Small Sport Utility Vehicle 4WD | 21 mpg (high) | 28 mpg | 23 mpg | $2,700 | 378 g/mi |
| Configuration 5 | Automatic 9-spd | 4 | 2.4L | All-Wheel Drive | Gasoline or E85 | Small Sport Utility Vehicle 4WD | 21 mpg (high) | 28 mpg | 23 mpg | $2,700 | 378 g/mi |
| Configuration 6 | Automatic 9-spd | 4 | 2.4L | 4-Wheel Drive | Regular | Small Sport Utility Vehicle 4WD | 19 mpg | 25 mpg | 22 mpg | $2,850 | 412 g/mi |
| Configuration 7 | Automatic 9-spd | 6 | 3.2L | All-Wheel Drive | Midgrade | Small Sport Utility Vehicle 4WD | 20 mpg | 27 mpg | 23 mpg | $3,100 | 388 g/mi |
| Configuration 8 | Automatic 9-spd | 6 | 3.2L | 4-Wheel Drive | Midgrade | Small Sport Utility Vehicle 4WD | 18 mpg (low) | 26 mpg | 21 mpg (low) | $3,400 (high) | 416 g/mi |
| Configuration 9 | Automatic 9-spd | 6 | 3.2L | 4-Wheel Drive | Midgrade | Small Sport Utility Vehicle 4WD | 18 mpg (low) | 24 mpg (low) | 21 mpg (low) | $3,400 (high) | 432 g/mi (high) |
| Configuration 10 | Automatic 9-spd | 4 | 2.4L | 4-Wheel Drive | Regular | Small Sport Utility Vehicle 4WD | 21 mpg (high) | 27 mpg | 23 mpg | $2,700 | 385 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 263 | 3 | 2 | 1 | 0 |
| Transmission & Drivetrain | 646 | 5 | 0 | 3 | 0 |
| Fuel System | 18 | 1 | 1 | 0 | 0 |
| Electrical | 342 | 3 | 3 | 1 | 0 |
| Brakes | 102 | 4 | 0 | 1 | 0 |
| Steering | 45 | 1 | 0 | 1 | 0 |
| Suspension, Wheels & Tires | 27 | 1 | 0 | 0 | 0 |
| Airbags & Restraints | 28 | 14 | 0 | 22 | 0 |
| Driver Assistance & Speed Control | 80 | 3 | 0 | 3 | 0 |
| Body, Seats & Latches | 12 | 1 | 0 | 1 | 0 |
| Visibility & Lighting | 15 | 0 | 0 | 0 | 0 |
| Other | 343 | 4 | 2 | 9 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (6)
POWER TRAIN · Campaign 25V011000 · Jan 16, 2025
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
POWER TRAIN:AUTOMATIC TRANSMISSION · Campaign 23V302000 · Apr 27, 2023
Defect: Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT · Campaign 20V343000 · Jun 11, 2020
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Consequence: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
ELECTRICAL SYSTEM:WIRING; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:SOFTWARE · Campaign 18V332000 · May 22, 2018
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
WHEELS:RIM; EQUIPMENT:OTHER:LABELS · Campaign 17V543000 · Sep 5, 2017
Defect: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
AIR BAGS:KNEE BOLSTER · Campaign 16V799000 · Nov 2, 2016
Defect: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Consequence: If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.