2020 Ford Transit Connect
The Verdict
Worst problem area
Transmission & Drivetrain
Transmission & Drivetrain leads by volume: 10 of 32 complaints (31%) mention it.
Complaints filed fell from 51 in 2019 to 32 in 2020.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Special Purpose Vehicle 2WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,700–2,850 | 2,400–2,850 | 2,400–2,850 | 2,400–2,850 | 2,400–2,850 | |
| Combined MPG | 22–23 | 22–26 | 22–26 | 22–26 | 22–26 | |
| City / Highway MPG | 19–20 / 27 | 20–24 / 26–29 | 20–24 / 26–29 | 20–24 / 26–29 | 20–24 / 26–28 | |
| CO₂ tailpipe (g/mi) | 392–404 | 344–404 | 344–404 | 344–404 | 347–404 | |
| Complaints filed | 22 | 51 | 32 | 8 | 6 | |
| Recalls issued | 6 | 8 | 8 | 4 | 1 | |
| Crash-involved complaints | 0 | 2 | 2 | 0 | 0 | |
| Fire-involved complaints | 0 | 0 | 2 | 0 | 1 | |
| Injuries reported | 0 | 1 | 0 | 0 | 0 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 6 | 7 | 7 | 7 | 7 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Ford Transit Connect have?
8 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Ford Transit Connect?
Transmission & Drivetrain: 10 of 32 NHTSA complaints (31%) mention it.
What gas mileage does the 2020 Ford Transit Connect get?
EPA rates it 22–26 MPG combined across 7 configurations.
How much does it cost to fuel a 2020 Ford Transit Connect?
EPA estimates $2,400–$2,850 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (7)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (S8) | 4 | 2.0L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 24 mpg (high) | 27 mpg | 25 mpg | $2,500 | 353 g/mi |
| Configuration 2 | Automatic (S8) | 4 | 2.0L | Front-Wheel Drive | Gasoline or E85 | Special Purpose Vehicle 2WD | 24 mpg (high) | 27 mpg | 25 mpg | $2,500 | 353 g/mi |
| Configuration 3 | Automatic (S8) | 4 | 2.0L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 24 mpg (high) | 29 mpg (high) | 26 mpg (high) | $2,400 (low) | 344 g/mi (low) |
| Configuration 4 | Automatic (S8) | 4 | 2.0L | Front-Wheel Drive | Gasoline or E85 | Special Purpose Vehicle 2WD | 24 mpg (high) | 29 mpg (high) | 26 mpg (high) | $2,400 (low) | 344 g/mi (low) |
| Configuration 5 | Automatic (S6) | 4 | 2.5L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 20 mpg (low) | 27 mpg | 22 mpg (low) | $2,850 (high) | 397 g/mi |
| Configuration 6 | Automatic (S6) | 4 | 2.5L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 20 mpg (low) | 26 mpg (low) | 22 mpg (low) | $2,850 (high) | 404 g/mi (high) |
| Configuration 7 | Automatic (S6) | 4 | 2.5L | Front-Wheel Drive | Regular | Special Purpose Vehicle 2WD | 20 mpg (low) | 27 mpg | 22 mpg (low) | $2,850 (high) | 397 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 10 | 1 | 0 | 0 | 0 |
| Fuel System | 1 | 0 | 0 | 0 | 0 |
| Electrical | 1 | 0 | 0 | 0 | 0 |
| Brakes | 7 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 0 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 1 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 5 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 0 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 5 | 0 | 0 | 0 | 0 |
| Other | 5 | 1 | 2 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (8)
BACK OVER PREVENTION:SOFTWARE · Campaign 25V442000 · Jun 30, 2025
Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · Campaign 25V196000 · Mar 28, 2025
Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Consequence: An engine that overheats increases the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD · Campaign 22V413000 · Jun 13, 2022
Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
VISIBILITY:WINDSHIELD · Campaign 22V192000 · Mar 28, 2022
Defect: Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Consequence: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD · Campaign 21V376000 · May 24, 2021
Defect: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · Campaign 20V791000 · Dec 17, 2020
Defect: Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
ENGINE AND ENGINE COOLING:COOLING SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · Campaign 20V636000 · Oct 15, 2020
Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
POWER TRAIN:AUTOMATIC TRANSMISSION · Campaign 20V550000 · Sep 10, 2020
Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.