2011 Ford Flex
The Verdict
Worst problem area
Steering
Steering leads by volume: 57 of 144 complaints (40%) mention it. Complaints mentioning Airbags & Restraints include more crash reports (2) than those mentioning any other identified area.
Complaints filed rose from 139 in 2010 to 144 in 2011.
Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology
Cost, Fuel Economy & Complaint History
| Category | 2009 | 2010 | 2011 | 2012 | 2013 | vs. 2011 Sport Utility Vehicle - 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 3,300–3,450 | 3,100–3,450 | 3,300–3,450 | 3,300–3,450 | 3,100–3,450 | |
| Combined MPG | 18–19 | 18–20 | 18–19 | 18–19 | 18–20 | |
| City / Highway MPG | 16–17 / 22–24 | 16–17 / 22–24 | 16–17 / 21–24 | 16–17 / 22–24 | 16–18 / 22–25 | |
| CO₂ tailpipe (g/mi) | 468–494 | 444–494 | 468–494 | 468–494 | 437–481 | |
| Complaints filed | 181 | 139 | 144 | 64 | 578 | |
| Recalls issued | 1 | 1 | 2 | 2 | 6 | |
| Crash-involved complaints | 7 | 9 | 5 | 4 | 11 | |
| Fire-involved complaints | 2 | 2 | 1 | 1 | 1 | |
| Injuries reported | 6 | 4 | 9 | 4 | 13 | |
| Deaths reported | 0 | 0 | 1 | 0 | 0 | |
| Configurations compared | 1 | 2 | 2 | 2 | 2 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2011 Ford Flex have?
2 NHTSA recall campaigns as of Sep 16, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2011 Ford Flex?
Steering: 57 of 144 NHTSA complaints (40%) mention it.
What gas mileage does the 2011 Ford Flex get?
EPA rates it 18–19 MPG combined.
How much does it cost to fuel a 2011 Ford Flex?
EPA estimates $3,300–$3,450 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (3)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 6-spd | 6 | 3.5L | Front-Wheel Drive | Regular | Sport Utility Vehicle - 2WD | 17 mpg (high) | 24 mpg (high) | 19 mpg (high) | $3,300 (low) | 468 g/mi (low) |
| Configuration 2 | Automatic 6-spd | 6 | 3.5L | All-Wheel Drive | Regular | Sport Utility Vehicle - 4WD | 16 mpg (low) | 22 mpg | 18 mpg (low) | $3,450 (high) | 494 g/mi (high) |
| Configuration 3 | Automatic (S6) | 6 | 3.5L | 4-Wheel Drive | Regular | Sport Utility Vehicle - 4WD | 16 mpg (low) | 21 mpg (low) | 18 mpg (low) | $3,450 (high) | 494 g/mi (high) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 32 | 0 | 0 | 3 | 0 |
| Transmission & Drivetrain | 19 | 0 | 0 | 0 | 0 |
| Fuel System | 6 | 0 | 0 | 2 | 0 |
| Electrical | 9 | 1 | 1 | 1 | 1 |
| Brakes | 10 | 1 | 0 | 2 | 0 |
| Steering | 57 | 1 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 10 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 4 | 2 | 1 | 2 | 1 |
| Driver Assistance & Speed Control | 2 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 11 | 1 | 0 | 4 | 0 |
| Visibility & Lighting | 5 | 0 | 0 | 0 | 0 |
| Other | 13 | 2 | 1 | 3 | 1 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (2)
AIR BAGS:FRONTAL · Campaign 16V247000 · Apr 26, 2016
Defect: Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
STEERING:ELECTRIC POWER ASSIST SYSTEM · Campaign 15V340000 · Jun 2, 2015
Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.