The Verdict
Worst problem area
Electrical
Electrical leads by volume: 20 of 66 complaints (30%) mention it.
Complaints filed fell from 102 in 2019 to 66 in 2020.
At a glance
- NHTSA complaints
- 66
- Recall campaigns
- 1
- EPA fuel cost per year
- $2,950
- Combined MPG
- 21
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | vs. 2020 Small Sport Utility Vehicle 2WD |
|---|---|---|---|---|
| Annual fuel cost ($) | 2,950–3,300 | 2,950–3,300 | 2,950 | |
| Combined MPG | 19–21 | 19–21 | 21 | |
| City / Highway MPG | 16–19 / 24–25 | 16–19 / 24–25 | 19 / 25 | |
| CO₂ tailpipe (g/mi) | 420–470 | 420–470 | 420 | |
| Complaints filed | 237 | 102 | 66 | |
| Recalls issued | 6 | 1 | 1 | |
| Crash-involved complaints | 7 | 7 | 1 | |
| Fire-involved complaints | 2 | 0 | 1 | |
| Injuries reported | 7 | 3 | 1 | |
| Deaths reported | 0 | 0 | 0 | |
| Configurations compared | 2 | 2 | 1 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Dodge Journey have?
1 NHTSA recall campaign as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Dodge Journey?
Electrical: 20 of 66 NHTSA complaints (30%) mention it.
What gas mileage does the 2020 Dodge Journey get?
EPA rates it 21 MPG combined.
How much does it cost to fuel a 2020 Dodge Journey?
EPA estimates $2,950 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (1)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 4-spd | 4 | 2.4L | Front-Wheel Drive | Regular | Small Sport Utility Vehicle 2WD | 19 mpg | 25 mpg | 21 mpg | $2,950 | 420 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 9 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 3 | 0 | 0 | 0 | 0 |
| Fuel System | 0 | 0 | 0 | 0 | 0 |
| Electrical | 20 | 0 | 1 | 0 | 0 |
| Brakes | 4 | 1 | 0 | 1 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 3 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 3 | 1 | 0 | 1 | 0 |
| Driver Assistance & Speed Control | 17 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 0 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 8 | 0 | 0 | 0 | 0 |
| Other | 19 | 0 | 0 | 0 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- Consequence
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.