The Verdict
Worst problem area
Visibility & Lighting
Visibility & Lighting leads by volume: 23 of 56 complaints (41%) mention it. Complaints mentioning Body, Seats & Latches include more reported injuries (5) than those mentioning any other identified area.
Complaints filed fell from 146 in 2019 to 56 in 2020.
At a glance
- NHTSA complaints
- 56
- Recall campaigns
- 2
- EPA fuel cost per year
- $2,950–$5,150
- Combined MPG
- 15–21
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Standard Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 2,950–5,150 | 2,950–5,150 | 2,950–5,150 | 2,950–5,950 | 2,950–5,150 | |
| Combined MPG | 15–21 | 15–21 | 15–21 | 13–21 | 15–21 | |
| City / Highway MPG | 13–19 / 19–26 | 13–19 / 19–26 | 13–19 / 19–26 | 12–19 / 17–26 | 13–19 / 19–26 | |
| CO₂ tailpipe (g/mi) | 414–584 | 414–584 | 414–584 | 414–659 | 414–584 | |
| Complaints filed | 233 | 146 | 56 | 208 | 61 | |
| Recalls issued | 5 | 4 | 2 | 8 | 7 | |
| Crash-involved complaints | 9 | 5 | 0 | 10 | 2 | |
| Fire-involved complaints | 0 | 2 | 3 | 4 | 1 | |
| Injuries reported | 5 | 8 | 5 | 5 | 1 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 3 | 3 | 3 | 4 | 3 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Dodge Durango have?
2 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Dodge Durango?
Visibility & Lighting: 23 of 56 NHTSA complaints (41%) mention it.
What gas mileage does the 2020 Dodge Durango get?
EPA rates it 15–21 MPG combined.
How much does it cost to fuel a 2020 Dodge Durango?
EPA estimates $2,950–$5,150 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (5)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic 8-spd | 6 | 3.6L | Rear-Wheel Drive | Regular | Standard Sport Utility Vehicle 2WD | 19 mpg (high) | 26 mpg (high) | 21 mpg (high) | $2,950 (low) | 414 g/mi (low) |
| Configuration 2 | Automatic 8-spd | 8 | 5.7L | Rear-Wheel Drive | Midgrade | Standard Sport Utility Vehicle 2WD | 14 mpg | 22 mpg | 17 mpg | $4,200 | 525 g/mi |
| Configuration 3 | Automatic 8-spd | 6 | 3.6L | All-Wheel Drive | Regular | Standard Sport Utility Vehicle 4WD | 18 mpg | 25 mpg | 21 mpg (high) | $2,950 (low) | 427 g/mi |
| Configuration 4 | Automatic 8-spd | 8 | 5.7L | All-Wheel Drive | Midgrade | Standard Sport Utility Vehicle 4WD | 14 mpg | 22 mpg | 17 mpg | $4,200 | 533 g/mi |
| Configuration 5 | Automatic 8-spd | 8 | 6.4L | All-Wheel Drive | Premium | Standard Sport Utility Vehicle 4WD | 13 mpg (low) | 19 mpg (low) | 15 mpg (low) | $5,150 (high) | 584 g/mi (high) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 7 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 3 | 0 | 0 | 0 | 0 |
| Fuel System | 2 | 0 | 0 | 0 | 0 |
| Electrical | 9 | 0 | 2 | 0 | 0 |
| Brakes | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 2 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 4 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 3 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 6 | 0 | 1 | 5 | 0 |
| Visibility & Lighting | 23 | 0 | 0 | 3 | 0 |
| Other | 6 | 0 | 1 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (2)
AIR BAGS:SIDE/WINDOW:CURTAIN; AIR BAGS:CRITICAL FASTENERS
- Defect
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
- Consequence
- A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
- Remedy
- Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.