2020 Chevrolet Impala

The Verdict

Worst problem area

Electrical

Electrical is the largest identified problem area: 3 of 15 complaints (20%) mention it. 7 complaints mention a component NHTSA leaves uncategorised. Complaints mentioning Airbags & Restraints include more reported injuries (1) than those mentioning any other identified area.

Complaints filed fell from 28 in 2019 to 15 in 2020.

Data last changed . Sources: NHTSA complaints and recalls, EPA fuel economy data. Methodology

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Cost, Fuel Economy & Complaint History

Fuel cost, fuel economy, and complaint history by model-yearScroll sideways to see all 3 years. Fuel figures show the range across trims for years with more than one EPA-rated configuration.
Category201820192020vs. 2020 Large Cars
Annual fuel cost ($)2,500–2,8502,500–2,8502,850
Combined MPG22–2522–2522
City / Highway MPG18–22 / 28–3018–22 / 28–2918–19 / 28
CO₂ tailpipe (g/mi)360–409362–409406–411
Complaints filed592815Not compared
Recalls issued110Not compared
Crash-involved complaints643Not compared
Fire-involved complaints010Not compared
Injuries reported241Not compared
Deaths reported000Not compared
Configurations compared332

Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.

Common questions

How many recalls does the 2020 Chevrolet Impala have?

No NHTSA recall campaigns as of Sep 16, 2026.

What gas mileage does the 2020 Chevrolet Impala get?

EPA rates it 22 MPG combined across 2 configurations.

How much does it cost to fuel a 2020 Chevrolet Impala?

EPA estimates $2,850 a year in fuel costs, using EPA's assumptions.

EPA-Rated Configurations (2)

Every EPA-rated configuration on this page, one row each.A number tagged (low) or (high) is this page’s own cost-table figure of that name, above.
ConfigurationTransmissionCylindersDisplacementDrivetrainFuel TypeVehicle ClassCityHighwayCombinedAnnual Fuel CostCO₂
Configuration 1Automatic (S6)63.6LFront-Wheel DriveRegularLarge Cars19 mpg (high)28 mpg22 mpg$2,850406 g/mi (low)
Configuration 2Automatic (S6)63.6LFront-Wheel DriveGasoline or E85Large Cars18 mpg (low)28 mpg22 mpg$2,850411 g/mi (high)

Complaints by Category

Complaints by category, in the same fixed order on every page
CategoryComplaintsCrash-InvolvedFire-InvolvedInjuriesDeaths
Engine10000
Transmission & Drivetrain20000
Fuel System21000
Electrical30000
Brakes00000
Steering30000
Suspension, Wheels & Tires00000
Airbags & Restraints32010
Driver Assistance & Speed Control10000
Body, Seats & Latches10000
Visibility & Lighting20000
Other71000

A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.

Recalls

No recalls have been issued for this model-year.