The Verdict
Worst problem area
Electrical
Electrical leads by volume: 11 of 29 complaints (38%) mention it. Complaints mentioning Brakes include more reported injuries (1) than those mentioning any other identified area.
Complaints filed fell from 63 in 2019 to 29 in 2020.
At a glance
- NHTSA complaints
- 29
- Recall campaigns
- 5
- EPA fuel cost per year
- $3,700–$4,300
- Combined MPG
- 18–21
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Standard Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 3,700 | 3,700 | 3,700–4,300 | 3,700–3,850 | 3,500–3,850 | |
| Combined MPG | 21 | 21 | 18–21 | 20–21 | 20–22 | |
| City / Highway MPG | 19 / 25 | 19 / 25 | 17–19 / 21–23 | 18–19 / 23 | 18–20 / 23–25 | |
| CO₂ tailpipe (g/mi) | 415–419 | 415–419 | 425–479 | 425–453 | 406–440 | |
| Complaints filed | 144 | 63 | 29 | 75 | 20 | |
| Recalls issued | 3 | 4 | 5 | 9 | 3 | |
| Crash-involved complaints | 3 | 5 | 1 | 3 | 2 | |
| Fire-involved complaints | 0 | 0 | 1 | 0 | 0 | |
| Injuries reported | 3 | 0 | 2 | 5 | 2 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 2 | 2 | 2 | 2 | 2 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Audi Q7 have?
5 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Audi Q7?
Electrical: 11 of 29 NHTSA complaints (38%) mention it.
What gas mileage does the 2020 Audi Q7 get?
EPA rates it 18–21 MPG combined across 2 configurations.
How much does it cost to fuel a 2020 Audi Q7?
EPA estimates $3,700–$4,300 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (2)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (S8) | 6 | 3.0L | All-Wheel Drive | Premium | Standard Sport Utility Vehicle 4WD | 17 mpg (low) | 21 mpg (low) | 18 mpg (low) | $4,300 (high) | 479 g/mi (high) |
| Configuration 2 | Automatic (S8) | 4 | 2.0L | All-Wheel Drive | Premium | Standard Sport Utility Vehicle 4WD | 19 mpg (high) | 23 mpg (high) | 21 mpg (high) | $3,700 (low) | 425 g/mi (low) |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 9 | 0 | 0 | 0 | 0 |
| Transmission & Drivetrain | 3 | 0 | 0 | 0 | 0 |
| Fuel System | 2 | 0 | 0 | 0 | 0 |
| Electrical | 11 | 0 | 1 | 0 | 0 |
| Brakes | 3 | 1 | 0 | 1 | 0 |
| Steering | 0 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 0 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 0 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 2 | 0 | 0 | 0 | 0 |
| Body, Seats & Latches | 0 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 0 | 0 | 0 | 0 | 0 |
| Other | 3 | 0 | 0 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (5)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
- Consequence
- An overheated heating element can increase the risk of a fire.
- Remedy
- Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- Consequence
- Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
AIR BAGS:FRONTAL; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
- Consequence
- In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.