The Verdict
Worst problem area
Electrical
Electrical leads by volume: 12 of 37 complaints (32%) mention it. Complaints mentioning Driver Assistance & Speed Control include more reported injuries (2) than those mentioning any other identified area.
Complaints filed fell from 53 in 2019 to 37 in 2020.
At a glance
- NHTSA complaints
- 37
- Recall campaigns
- 6
- EPA fuel cost per year
- $2,850–$3,200
- Combined MPG
- 24–27
Complaints by model year
Where owners report problems
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Cost, Fuel Economy & Complaint History
| Category | 2018 | 2019 | 2020 | 2021 | 2022 | vs. 2020 Small Sport Utility Vehicle 4WD |
|---|---|---|---|---|---|---|
| Annual fuel cost ($) | 3,100 | 3,200 | 2,850–3,200 | 2,850–3,100 | 3,000–3,100 | |
| Combined MPG | 25 | 24 | 24–27 | 25–27 | 25–26 | |
| City / Highway MPG | 23 / 27 | 22 / 27 | 22–25 / 28–29 | 23–25 / 28–29 | 23–25 / 27–29 | |
| CO₂ tailpipe (g/mi) | 363 | 372 | 364 | 349 | 349–354 | |
| Complaints filed | 209 | 53 | 37 | 103 | 46 | |
| Recalls issued | 6 | 5 | 6 | 8 | 8 | |
| Crash-involved complaints | 10 | 5 | 3 | 2 | 5 | |
| Fire-involved complaints | 0 | 0 | 2 | 0 | 2 | |
| Injuries reported | 5 | 6 | 3 | 3 | 5 | |
| Deaths reported | 0 | 0 | 0 | 0 | 0 | |
| Configurations compared | 1 | 1 | 2 | 3 | 4 |
Not compared: this database has no vehicle sales or registration figures, so a raw count mostly reflects how many were sold, not how safe the vehicle is.
Common questions
How many recalls does the 2020 Audi Q5 have?
6 NHTSA recall campaigns as of Nov 7, 2026. Check your VIN with NHTSA to see whether one applies to your car.
What is the most common complaint about the 2020 Audi Q5?
Electrical: 12 of 37 NHTSA complaints (32%) mention it.
What gas mileage does the 2020 Audi Q5 get?
EPA rates it 24–27 MPG combined across 2 configurations.
How much does it cost to fuel a 2020 Audi Q5?
EPA estimates $2,850–$3,200 a year in fuel costs, using EPA's assumptions.
Similar Vehicles
EPA-Rated Configurations (2)
| Configuration | Transmission | Cylinders | Displacement | Drivetrain | Fuel Type | Vehicle Class | City | Highway | Combined | Annual Fuel Cost | CO₂ |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Configuration 1 | Automatic (S7) | 4 | 2.0L | All-Wheel Drive | Premium | Small Sport Utility Vehicle 4WD | 22 mpg (low) | 28 mpg (low) | 24 mpg (low) | $3,200 (high) | 364 g/mi |
| Configuration 2 | Automatic (AM-S7) | 4 | 2.0L | All-Wheel Drive | Premium and Electricity | Small Sport Utility Vehicle 4WD | 25 mpg (high) | 29 mpg (high) | 27 mpg (high) | $2,850 (low) | 165 g/mi |
Complaints by Category
| Category | Complaints | Crash-Involved | Fire-Involved | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 8 | 0 | 1 | 1 | 0 |
| Transmission & Drivetrain | 3 | 0 | 0 | 0 | 0 |
| Fuel System | 1 | 0 | 0 | 0 | 0 |
| Electrical | 12 | 0 | 1 | 0 | 0 |
| Brakes | 5 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension, Wheels & Tires | 4 | 0 | 0 | 0 | 0 |
| Airbags & Restraints | 4 | 0 | 0 | 0 | 0 |
| Driver Assistance & Speed Control | 6 | 3 | 0 | 2 | 0 |
| Body, Seats & Latches | 2 | 0 | 0 | 0 | 0 |
| Visibility & Lighting | 1 | 0 | 0 | 0 | 0 |
| Other | 7 | 2 | 0 | 1 | 0 |
A complaint that names more than one category is counted in each, so the rows can add up to more than the total number of complaints.
Recalls (6)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY; TIRES
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence
- Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STRUCTURE:BODY
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Consequence
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence
- A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy
- Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
SEATS
- Defect
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Consequence
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
STRUCTURE:BODY
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
- Consequence
- The detached trim may become a road hazard, increasing the risk of crash.
- Remedy
- Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.